The Volunteer Office Support is a point of contact for the entire company. This position is primarily responsible for managing reception duties at the front desk in the main office. This position also is responsible to support the Leadership Team as needed.
SUMMARY OF ESSENTIAL JOB DUTIES:
- Manage the front desk at the main office; answer incoming calls, greet and sign in/out visitors and assist staff and clients by providing customer service
- Manage the building security through visitor check in/out.
- Maintain the cleanliness of the lobby, conference rooms, break room and mailroom.
- Maintain the Audio/Visual Equipment checkout process as well as the Conference Room(s) checkout process.
- Keep the copier/printer paper stocked and manage the unclaimed print jobs and faxes bin.
- Assist with large mailings for client services, donors, company events, etc. as directed.
- Stock office supplies.
- Coordinate assigned events and meeting set-up including securing and arranging space, food & beverages, supplies, electronic equipment, etc. as directed by the requesting person.
- Assist with company events including company-wide parties, client events and other celebrations.
- Process the monthly Anniversary and Birthday cards for staff and the all company monthly calendar.
- Work independently within a team on special, nonrecurring and ongoing projects.
- Assist in filing as requested.
- Other duties as assigned.
Necessary Skills
- Outstanding customer service and a friendly, approachable demeanor.
- Ability to work as part of a team.
- High level of professionalism in appearance, actions, and words.
- Ability to pay strict attention to detail.
- Excellent planning and organizational skills.
- Effective oral and written communication skills.
- Advanced proficiency with MS Office (Excel, Word, and Outlook)
- Ability to maintain strict confidentiality.
- Reliable attendance and flexible hours
- Ability to run errands as assigned
CERTIFICATES, LICENSES, REGISTRATIONS
- Ability to pass background investigation
- Insurable by company carriers
- Be bondable by insurance providers
Please note that we are unable to accept volunteers who are under court order
