Are you passionate about housing, homelessness, and tenant rights? Support our Tenant Services counselors!
We are looking for Tenant Services Message Line Support Volunteer. This position supports the Tenant Counselors in the following ways:
- Listening to the voice mail messages from callers and transcribing that information to Excel spreadsheets, as requested
- Contacting callers to fill out intake sheets that will provide information to the Tenant Counselors as they prepare information to return calls
- Enroll callers into the internal database/Caseworthy from Excel spreadsheets provided by Tenant Counselors
- Email completed templates to callers providing community resources, as instructed by Tenant Counselors
About Tenant Services: Tenant Services provides education to renters in the Seattle area and the surrounding areas of King County on their rights and responsibilities, and those of landlords. Tenant Services offers a voice message line where callers leave a voice mail detailing the issues they are in need of support to manage. The voice message line is open Mondays and Thursdays from 10:30am to 1:30pm, except on holidays. We also need administrative support on Tuesdays and Fridays. We are receiving an excess of 200 calls per month at this time. Supporting each of these callers with updated rental law, community resources, options to remain housed, and alleviate evictions, is vital to this program.
To Apply: To receive more information on how to apply, please click the Respond button below.
BIPOC (Black, Indigenous, and other People of Color), and people with the lived experience of food insecurity are strongly encouraged to volunteer.
