YEAR-ROUND VOLUNTEERING
SIFF CINEMA LEAD USHER TEAMS
SIFF Cinema Lead Usher Teams are comprised of volunteers who are each able to commit to one shift per week, with each shift happening around the same time on the same day of the week at either the SIFF Cinema Egyptian or the SIFF Cinema Uptown. This commitment runs from January through June and/or July through December. In exchange for their time, our Lead Usher Team members will receive a Festival Admit 1 Pass for each six-month period completed.
GENERAL QUALIFICATIONS
• Demonstrated ability to provide an excellent customer service experience
• Pleasant and professional manner including:
- Strong communications skills
- Strong interpersonal skills
- Ability to stand for extended periods of time
- Comfortable using basic technology (cell phones and Windows-based computers)
GENERAL QUALIFICATIONS
• Be knowledgeable about and up to date on SIFF programs and events
• Scan tickets and actively seat cinema patrons
• Answer guests’ questions and/or direct them to the appropriate contact
• Manage lines and assist with lobby foot traffic
• Maintain overall appearance of the Cinema
• Collect trash from theaters between shows
• Keep lobby and the front of concessions area tidy
• Assist staff with special projects
FAQs
- What is the time frame of the shifts?
On Monday through Friday, shifts are generally scheduled between 5:00 PM and 10:00 PM. On weekends, we have two shifts per day, generally scheduled between 12:00 PM and 5:00 PM or between 5:00 PM and 10:00 PM.
The length of these shifts is determined by the weekly programming schedule, so each shift might range from one to five hours. Because show times can vary or change, some flexibility in your schedule is preferable.
Flexibility is especially important for January to June as this team schedule occurs during the Festival.
Show times will most definitely change and vary based upon Festival programming.
- Do I have to commit for all six months?
Yes. We understand, however, if something unexpected comes up and you cannot make a shift. Please note that it is your responsibility to find a substitute for your shift. Failure to do so may result in a change of benefits and/or removal from the volunteer program.
- What if I have to miss a shift?
If you miss more than three shifts without finding a replacement, we will have to find someone else to take your place for the rest of the shifts through the end of the commitment. Those who work all their shifts (or find someone to work a shift they can’t make) will receive a Festival pass; those who aren’t able to will receive Cinema vouchers for the time that they’ve put in so far.
- When does SIFF recruit for Cinema Lead Usher Teams?
SIFF recruits to fill year-round team positions in early June for the July through December period and in early December for the January through June period. If you are interested in volunteering as a Lead Usher, please click "respond" and we will send you further application instructions.
Any questions can be directed to volunteers@siff.net
